- You can reach us through the e-shopping site https://souqnor.com or through the mobile application of the electronic SOUQNOR.
- SOUQNOR website does not offer a refund policy as it is paid in advance for the commodity and is difficult to return to the customer unless the product is damaged or previously declared that the refund can be made.
- The customer (Buyer) shall not commit any payment other than the official account of SOUQNOR website.
- The site is not responsible in case of any mistake or ignore some personal data while the buyer enters the data, so in order to make purchases on the website, you must provide your personal data, including your real name and last name, a valid mobile phone number and an email address Proper payment and address details are correct.
- SOUQNOR does bear the rush of the buyer to choose the product before checking the goods and make sure of all the details.
- The website is only available to people who meet the souqnor requirements for eligibility and electronic payment, those who hold a valid credit card, and those who have authorized us to debit their credit cards for the total price of the products they purchase, including any taxes or fees. Connect if any.
- SOUQNOR does not assume responsibility for any customs duties on the product purchased in the receiving country.
- Products offered for sale on the Website are subject to acceptance and availability. If, for any reason after placing an order for a product (s), we are unable to provide a particular product, we will notify you as soon as possible and we will cancel your order in full.
We do our best to ensure that all details on the souqnor website are accurate, however we may occasionally discover a price error. If we find a price error on a product listed in your order, we will notify you as soon as possible. We will not be obliged to accept or execute an order for an advertised product at an incorrect price, and we reserve the right to cancel this order that has already been accepted or is on your way. If you place an order with a wrong price, we will send you an email or call you to inform you that we have not accepted your order and / or that your order has been canceled. In case you have already paid for the product (s), we will refund the full amount as soon as we can. If these products are returned to you, we will process a refund once we receive the products.