common questions
There is a fast shipping cost borne by the customer
What is the shipping fee?

Shipping is considered free if the purchase value of more than twenty dollars.

Can I cancel my order?

Your order cannot be canceled or changed once it is shipped

Can I cancel or change my order?

You can’t cancel or change your order once it’s shipped

Can I change the delivery address after I ordered?

We cannot cancel or change your order including delivery address or payment method once your order is shipped See our Terms and Conditions

What about the payment methods available at

there are a lot of payment method like souqnor-payment methods

or Bank transfer.

Can I edit my account details or address, name, and password before making a purchase?

Of course, all you have to do is log in to your account and make the changes you want.

I forgot my account password What do I do about it?

There are two ways to recover your password:
. You can click on the Lost your password in the login page of and enter the e-mail address that has been registered and we will receive special instructions to change the password
. Contact us to help reset your password

Is the site protected from hacking?

Yes, it is protected from intrusions and hacking.

I have purchased a product and received an e-mail.
You do not have to reply unless you are contacted by our customer service team because it means that you have received your e-mail after purchase and confirmed that your order has been confirmed.

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